Attempting HTML validation on checkout pages

That's right... I'm attempting HTML validation on our checkout pages. This process is a real pain, but it seems like one of the few places for me to look yet when trying to troubleshoot our MSN customer checkout problems. So far, it's been mostly forgetting to end fonts before the end of a td section, so it hasn't really changed anything. Oh, and forgetting a few # signs at the beginning of colors. I used to be terrible at that. But so far, quite a few errors corrected and nothing in the way of changing the phone overload problems we've been facing.

I guess it's good that we're getting record sales yet, but imagine where we'd be if our site visitors could get things to work on their own. Who knows how much business we're losing as a result? I sure don't, but I have a guess, and that guess wouldn't make me happy if I dwelled on it too much instead of looking at other possible causes of the problems. As long as I keep busy, things seem much better.

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